Shipment delivery

Shipments can be delivered worldwide. We support almost all countries by achieving higher delivery speeds in EU countries. Delivery speed depends on several factors, but we can guarantee delivery from our warehouses located in Bulgaria and Germany within a maximum of 5 days throughout the European Union. For some countries the delivery time is from 1 to 2 days while for other countries it takes a little more time.

Example of delivery for countries according to the economy tariff:

Croatia from 4 to 5 days

Serbia from 3 to 5 days

BiH from 3 to 5 days

Macedonia from 3 to 5 days

Kosovo from 4 to 5 days

Slovenia from 4 to 5 days

Poland up to 4 days

Czech Republic up to 4 days

Austria from 4 to 5 days

Germany from 4 to 5 days

Romania 1 day

Express delivery

We deliver our preparations on the territory of the entire EU and around the world in the shortest possible time

Same day

Shipments are shipped the same day for orders up to 4 p.m.

Protected packages

Professionally packaged preparations guarantee delivery without damage and other inconveniences.

Electronic payment system

Make payments quickly on our site via card or PayPal platform completely securely

Express delivery

For our customers who want to receive their shipment at a higher speed, we have enabled the DHL express service. Shipment delivery speed is between 1 and 2 days for everyone countries within the EU while for countries that are further away it varies between 2-3 days. In addition to express fast delivery via a live tracking system, you will always be able to see where your shipment is located. There are no customs duties for non-EU countries . It should be noted that countries outside the EU are subject to possible customs restrictions and it is possible that the time will be longer if the shipment is subject to customs procedure, for that reason it is best to check the conditions under which the shipment is not subject to customs procedure. Some examples of countries in the region are as follows:

Payment on delivery

Dear customers, we hereby inform you that it is possible to pay for the products upon delivery from 15.09.2021. This type of payment is available in the following countries:

  • Croatia
  • Slovenia
  • Bulgaria
  • Austria
  • Poland
  • Czech Republic
  • Romania

In this way, we have provided our customers with greater comfort when buying our products. What you need to do to order the products and pay for them when you pick them up is that when you get to the payment page, select the option to pay by download and confirm the order.

By paying upon delivery, you do not bear any additional costs, you only pay the invoice, the price of the product and the delivery costs.

Due to business improvement and greater flexibility, our products can be paid by credit card, Paypal payment and Bank transfer.

For all information about the purchase and customer support, contact us via the icons in the right corner (whatsup, viber, facebook) or via messages with our on-duty operator in the lower right corner. You can also send all questions by email [email protected]

The Eistria team wishes you a warm greeting and a successful purchase.